- Email : sales@aschotsoft.com
- Phone : 1800-123-9448
Front Office Management
Structured front-office operations create the first impression of your Hospitality services to the Customer. From Guest bookings to Check-In to Guest operations and Billing, Customize your processes and user access to have right balance of efficiency and control.
Flawless Folio Management
Manage Rooms folio-wise for every check-in under a unique Guest Folio. Room rent, transactions, taxes and deposits can all be managed during guest stay until Billing. Share transactions or deposits across folios.
Precise Billing Operations
Provide flexible role based management of Billing operations including Settlement, Bill-Split & Cancellation. Easily manage Bill Guest details. Supports multiple pay-modes and NC Bills.
Profile Management
Manage guest profiles including Guest and Company details, IDs and Pictures and other CRM details. Maintain Guest History and discount policies by Company, Designation or Individual check-ins.
Efficient Guest Operations
Manage various Guest operations like Alarms, Guest operations, Complaints, Reminders. Maintain Housekeeping and Maintenance requests by guests and acknowledge through SMS.
Structrued Plans & Packages
Support standard meals plans and configuration of packages. Discounts across various outlets can be managed at Hotel level, for Company tie-ups or at reservation time for OTAs.
Multiple Settlement Modes
Supports different possible settlement modes i.e Cash, Card, Cheque, Bill-to-Company, NEFT, UPI and WALLET. Settlement to combination of pay-modes and reports based on pay-modes.
Customer Verification Documents
Save Customer details and documents for verification during customer registration. Maintain C-forms for future reporting and police verification.
Room Settlement
Post or Settle room transactions manually or directly from fully-integrated PoS software. Apply discounts offered to guest automatically during each transaction.
Check-In Authentication
Unique feature available with Self-service application (for Room-service and Housekeeping), that allows only authenticated customer to order and settle bills in room.
Simplified Group Operations
From reservations to Group Check-in to Billing, Group operations are similar to individual guests. Partial check-in/check-out, deposits & transactions break-up, simplify Group handling.
Analysis & Decision Support
Exhaustive reporting based on Arrival/Departure, Transactions, Taxes, Bills, pay-modes, Guest & Company Details, Folios and User Audit logs. Simplified Night Audit reporting.
Multiple Operation Modes
Preferences and setup that allow flexible operations like self check-in or assisted check-in, manual or automatic allocation of rooms, Reservations wait-listing or overbooking.
Occupancy Dashboards
Different industry standard dashboards like Floor-Plan, Room-Rack, Tape-chart or occupancy report available to provide various views of current occupancy and upcoming reservations.
Channel Manager
Integrate with various OTAs through industry standard Channel Manager that allows to intake all online reservations and manage inventory through Front-office system.
Effortless Bill Split
Seem-less Bill split feature that allows to split and segregate transactions and even break-up transactions as per Guest Preferences. Better control of Bill-split using Role based Access.
Easy Self Check-in
This app allows customer to enter details, pictures and IDs, using their mobile phone, or Front-Desk Tablet kiosk. Reduces chances of error and hence front-office staff can focus on operations rather than Data-entry.
CRM Integration
Manage Customer Details, IDs, Memberships & Loyalty-points and Reminders through integrated CRM module. Manage Transactional Messages at one place by integrating with standard SMS API Providers.
Uniform POS Integration
Fully integrated flexible POS module, that allows settlement of POS bills to Room Transactions for all kind of outlets. Enable auto-settlement of bills & discounts directly based on Guest Folio settings.
