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Customer Relationship Managment

Business comes from customer but success comes from customer loyalty. Manage customer details, customer messages, Memberships and loyalty points at a single place.

Customer Messaging

Manage all customer related transactional messages through our CRM module. You can also modify language of customer communications and add additional text for customer communications.

Loyality Points

Allow different Loyalty Point Schemes for each Outlet and Bill-Type. You can also configure Periodic Loyalty Offers. Choose Redemption at time of Billing or associate Loyalty it with Memberships.

Memberships

Create different Memberships to be offered to customers and allocate appropriate discounts on various outlets. You can also align Memberships with Loyalty Points and auto-upgrade Memberships.

Fully Integrated CRM

Integration with all modules makes sure that Guest details are centrally captured and in synchronize with all applicable outlets. Transactions on various outlets are accounted centrally for Loyalty points & Memberships.

Customer Events

Get an output providing all the customer related event details like Birthday, Wedding Anniversary, Spouse Birthday etc. You can appropriately send personalized wishes and offers to Customers.

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